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When it comes to managing our clientele we have to hope for the best and plan for the worst
As much as we wish every client we meet will be a dream client and it will all flow perfectly, generally there are a handful that just donโt work out. Sometimes itโs a re-do, some times itโs a late guest, sometimes itโs a pesky no-show and sometimes itโs a client that you have no choice but to fire. No matter the case Iโm here to give you the words to overcome the challenge.
Hi-lights you wonโt want to miss:
>>>(1:16)-What happens the more often you have difficult conversations
>>>(4:13)-The very first step to take in handling late clients, before even talking to them
>>>(12:05)-My strategies for handling last minute cancellations
>>>(16:35)-Why I feel that a re-do is always the stylistโs fault โ and what are the red flags to look for
>>>(27:00)-What to do if itโs you that messed up
>>>(27:53)-The best way to handle the โbreak-upโ and what you can do to make it as painless as possible
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